We understand that sometimes plans change and you may need to cancel your order. Please email us at sales@mossant.in with your order id.
Our cancellation policy is as follows:
- If you need to cancel your order before it has been shipped, please contact us as soon as possible. We will do our best to accommodate your request and issue a full refund.
- If your order has already been shipped, we cannot cancel the order. You may refuse the delivery or return the product for a refund, but please note that shipping fees are non-refundable and you will be responsible for the return shipping costs.
- If you need to cancel a subscription order, please contact us at least 5 business days before your next scheduled shipment to avoid being charged for that shipment.